Founded in 1890, Hansen Bros. Moving & Storage has successfully weathered many history-changing events including the Great Seattle Fire, WWI, the Spanish Flu of 1918, the Great Depression, WWII, the 2008 recession, and 9/11 among many other public crises. We are taking the current COVID-19 threat very seriously and will promptly adhere to any and all directives from local, state and federal government officials. Hansen Bros. has been categorized as an essential industry business (moving & relocation) within the current mandate established by Washington State Governor Jay Inslee.

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As an essential industry business, we will maintain normal operations until such time as either company management determines we must close our offices or we are directed to do so by a governmental authority. We are taking extensive precautionary measures including the adoption of all CDC guidelines and the establishment of our own policies intended to minimize health risks for all customers, employees, contractors, vendors, and community stakeholders. We are proud to be able to support the needs of our customers during this crucial time but are prepared to quickly change course as required.

Stay safe together with Hansen Bros. Moving and Storage

The COVID-19 crisis is fluid and there are many uncertainties and factors outside of our control that may, with little or no advance notice, impact our delivery of moving & storage services. Please be aware the current crisis could potentially result in small inconveniences such as a delayed project start time or significant inconveniences such as the complete rescheduling of services.

Although there are many unknowns to be navigated, you can be certain that Hansen Bros. will be timely and transparent in our communications regarding servicing your moving & storage needs, and our professional relocation consultants will work diligently to offer creative solutions in the event your project is impacted by the current health crisis.

Steps Hansen Bros. Moving & Storage is Taking:

  • Company-wide Implementation of all precautionary measures recommended by the Center for Disease Control (CDC).
  • Office staff and moving crews are being monitored daily for symptoms and/or known exposure by management and asked to go home, contact their healthcare provider, and self-quarantine as directed. Staff that experience symptoms and/or aware of exposure when not at work have been directed to stay home and notify their supervisor.
  • Office staff and moving crews are receiving daily briefings on precautionary measures and have been directed to follow them on and off the job.
  • Office staff and moving crews are being instructed to maintain appropriate “social distance” of 6 feet minimum between one another, customers, and all other people.
  • Office staff and moving crews are being provided with appropriate hand sanitizer and surface disinfecting supplies. They have been directed to disinfect truck cabs and moving equipment between each move to the best of their ability. These supplies will continue to be replenished as we are able, based on availability from retailers.
  • Moving crews will be furnished with work gloves to be worn during the moving process and disinfected both during their work and between customers.
  • Moving crews will be furnished with appropriate masks (when available) to be worn during the moving process, as circumstances require.
  • Hansen Bros. is limiting visitation to our branch offices. If you wish to purchase moving boxes or supplies, please simply call in your order and we will happily deliver to your vehicle outside.
  • Hansen Bros. is offering Virtual Estimate Appointments! For more information, please visit our Virtual Estimate Appointment page or ask about this terrific option when speaking with one of our professional relocation consultants.

Steps We’re Asking Customers To Take Prior To Our Arrival At Your Residence:

  • Please notify us immediately if you or any members of your household have been exposed to COVID-19 or are experiencing symptoms including cough, fever, or difficulty breathing.
  • Please use disinfectant/cleaner to wipe down commonly touched surfaces, objects, door handles, etc. at your residence.
  • Please make a sink, hand soap, and paper towels available to your outside salesperson and moving crew for handwashing during their time within your home.
  • Please keep residence and office windows open throughout the moving process as this allows for greater airflow and less potential containment of germs.

We are all in this together.  The team at Hansen Bros. is proud to continue offering our wide range of services in accordance with the necessary precautions outlined above. Whether you or your business will be moving down the street, across the country, or around the world, we are here to make the process seamless & safe for you just as we’ve done for well over a century.

~Hansen Bros. Moving & Storage

Reasons to give your movers feedback

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    If you have recently gone through a move, then chances are you are either satisfied or dissatisfied with your moving team. People are very rarely indifferent towards their preferred moving company, as the company either fulfilled their expectations or failed utterly. That being said, you might be wondering whether you should give your movers feedback and express your satisfaction/dissatisfaction. Let us tell you right away that the best moving companies Seattle are always happy to take the opinion of their customers into account. There are many different reasons why you should leave a testimonial on your company’s website, and we are going to share a few of them with you.

    Top three reasons to give your movers feedback

    Three smiley faces and a checkmark next to the first one.
    Satisfied, dissatisfied, or neutral? Share your findings with the rest of the world.

    Know that you can express your opinion about any moving team in a couple of different ways. But you will notice that the best moving, storage, and freight companies Seattle allow their customers to leave feedback on a special section of the website. The customer testimonial section is the one that most people use as a reference to the quality of a moving team, and here’s why you should contribute to it.

    1. You will help other people

    Whether you had a wonderful moving experience or a bad one – your feedback is certainly going to help others. After all, just try to remember what you did a few months ago when searching for movers and packers Seattle. Did you go out of your way to find some genuine moving reviews online? If you have, then you must know how much people rely on online feedback.

    It’s only natural to return the favor by leaving a review for those that will be looking for movers in the years to come. And if you have had a negative experience, you’ll most likely manage to prevent someone else from making the same bad decision as you.

    2. Help a moving company improve their rating

    Have you moved with the assistance of a small yet perspective company? Then your review could greatly help that company build a customer base that some other, more experienced moving professionals already have. The moving industry is a fairly competitive one as there are many new companies being established as we speak. With so many different Seattle local movers around, it can be difficult for some companies to get the attention that they deserve. So, if you have the intention to help a company attract more business and more customers, you could opt for leaving a moving review.

    3. Express your dissatisfaction with the quality of the moving services

    It goes without saying that you will leave a negative review if you have experienced any unpleasantries. Hopefully, you did not have to go through an unpleasant move. But if you did have one, it might do you some good to vent. You most likely paid good money for your movers, which is why you were expecting high-quality services – and rightfully so. Instead of letting all the stress and dissatisfaction build up inside of you, you could release some of it through an online moving review.

    A stressed out man.
    Moving stress will consume you if you let it.

    That being said, you should understand the seriousness of the situation. The livelihood of many people is at stake, so you shouldn’t blow the situation out of proportion. Be objective and tell it like it is. If your movers were a few minutes late, then state so clearly. There is no reason to write that you waited around all morning when you only waited for a couple of minutes.

    How to give helpful feedback to your movers

    Now that you have decided to contribute to the moving industry, you need to know how to do it so that it makes a difference. Any feedback is probably better than no feedback. But why not go the extra mile and leave a review that everyone will find helpful? If you are not sure that you will have the right words to describe your Kirkland movers, then allow us to help you out. There are a few things you should focus on when writing formal feedback.

    Give as many details as possible

    People want to know exactly what it is that makes a company worth their money. So if you have had a positive moving experience where your movers preserved all of your items or were punctual, then you might as well mention it in your review. Likewise, if there were any things in particular that bothered you during a move, then don’t leave them out of the review.

    If possible, be concise and clear

    A cup of coffee and a person writing in a notepad in order to give your movers feedback.
    Put some thought into the feedback and make it short but sweet.

    You might be thinking that leaving short and detailed feedback is simply impossible. But if you put some thought into it, you will be able to pack everything you want to say into three to five sentences. Some people might not have enough patience to read an entire paragraph. That would make your efforts to leave a moving review go in vain.

    Don’t go out of your way to sound formal

    Of course, if that’s the way you usually speak and write then by all means keep doing what you do best. However, you should know that there is no reason to try and make an academic paper out of your feedback. As long as you are clear and truthful, people will take your review as a reference. No matter the style it was written in.

    After all is said and done, one could conclude that it’s important to give your movers feedback for a couple of different reasons. Of course, the biggest benefit is the fact that you would be helping some else make a good decision. But we also can’t look past the fact that you would help yourself, as well as your movers. You’d be doing everyone a huge favor.

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