Founded in 1890, Hansen Bros. Moving & Storage has successfully weathered many history-changing events including the Great Seattle Fire, WWI, the Spanish Flu of 1918, the Great Depression, WWII, the 2008 recession, and 9/11 among many other public crises. The health & safety of our customers, staff, service providers, and local community are paramount and we continue to adhere to all directives from local, state, and federal government agencies.
Although many unknowns still remain, rest assured that Hansen Bros. will be timely and transparent in our communications regarding servicing your moving & storage needs. Our professional relocation consultants will work diligently to offer creative solutions in the event your project is impacted by the current health crisis.

OUR ACTIONS FOR COVID-19

All Hansen Bros. Employees are instructed and expected to follow the guidelines provided by the CDC. This includes:

  • Staying home from work if ill, experiencing COVID-19 symptoms, or having been exposed to someone with the virus
  • Washing hands frequently with soap or using proper hand sanitizer when soap is not available
  • Maintaining a 6’ social distance from others to the highest degree possible
  • Wearing appropriate face masks when/if requested or required

Hansen Bros. continues to take the following steps:

  • Regularly refreshing and reinforcing prevention guidelines among all staff members to reduce the risk of spreading infection
  • Daily monitoring of staff for symptoms of illness and sending anyone with symptoms home
  • Offering customers the option of contact-free virtual estimate appointments – More Information About Virtual Estimates
  • Following all guidelines and protocols required by Retirement Living Communities, Apartment Complexes, Condominiums, Commercial Buildings, etc.
  • Upon request and at no charge, our crew members can wear masks while performing your move. Please simply notify your Relocation Consultant if this is your preference.

Hansen Bros. requests the following of our customers:

  • If you have a scheduled estimate appointment or booked move, please notify us immediately if you or any members of your household have been exposed to COVID-19, tested positive for COVID-19, or are experiencing symptoms including cough, fever, or difficulty breathing. Please rest assured there is NO CHARGE to reschedule your estimate or move due to illness – we will work together to find an alternate date that works for you.
  • Please use disinfectant/cleaner to wipe down commonly touched surfaces, objects, door handles, etc. at your residence.
  • Please make a sink, hand soap, and paper towels available to your outside salesperson and moving crew for handwashing during their time within your home.
  • Please keep all windows open throughout the moving process as this allows for greater airflow and reduces the containment of germs.
  • Please maintain a social distance of 6’ or greater during both your in-person estimate appointment and while moving services are being performed.

Here are some informative and helpful resources about COVID-19:

The team at Hansen Bros. is proud to continue offering our wide range of services in accordance with the necessary precautions outlined above. Whether you are planning to move your household or business down the street, across the country, or around the world, we’re here to make the process seamless & safe for you, just as we’ve done for well over a century!

~Hansen Bros. Moving & Storage  

Inside-Sales

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Free Moving Estimate

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Inside Sales/Customer Service Representative

Hansen Bros. Moving & Storage is seeking an organized and dynamic individual to fill our Inside Sales/Customer Service position. Our successful candidate will work cooperatively with outside sales staff and other members of the distribution team to both expand our customer base, contribute to our high quality customer service, and meet/exceed monthly sales quotas.

Hansen Bros. is a well established family owned company that has serviced the Seattle marketplace since 1890. We have branches in Seattle, Lynnwood, and Newcastle (Bellevue). This Inside Sales/Customer Service position will be based at our Newcastle (Bellevue) branch.

Position Responsibilities:

  • Answering customer inquiries
  • Explaining all facets of our moving and storage services
  • Generating new and repeat sales by providing product information in a timely manner
  • Determining customer requirements and expectations in order to recommend specific products and solutions
  • Providing accurate cost estimates over the phone when appropriate
  • Accurately processing customer transactions
  • Educating customers about features and benefits of company provided services
  • Setting up and maintaining customer files
  • Managing time effectively and working effectively with other team members
  • Following all company policies and procedures
  • Presenting a professional image and positive attitude at all times

Our successful candidate will have excellent communication skills and enjoy helping customers over the phone. Prior sales experience is helpful but not required. We will provide product training, and a friendly office setting. Come and be a part of our team.

Hansen Bros. Moving & Storage offers competitive hourly pay with performance bonuses, medical, dental, vision and 401K plan.

If you are interested in applying for this position, please send a cover letter and resume to jobs@hansenbros.com.

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Plan Your Move

Ensure a trouble-free move with the help of our free moving resources:

Moving Resources

Let our team put together a comprehensive moving plan for you. Complete our simple free quote form or contact us at 1-888-300-7222.

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