The three men who came were all very nice and easy to work with, as well as respectful and careful. Thank you
First rate! Excellent experience! Very professional!
The team was on time and did a great job, listened to my concerns, very professional. Will definitely use Hansen Bros. again. Thank you, Margaret
The three gentlemen on my crew were outstanding, efficient, and thoughtful.
Mike and every member of the Hansen Bros. crew who helped me move my retail store to a new location were fantastic! Communication was excellent, they were always early, and everyone was friendly and efficient. Thank you!
I have used this company for 5 moves. They are professional, reasonable and excellent customer service. All experiences were wonderful and truly a life saver when I moved my parents from their home of 30 years to their retirement community. Hansen Bros. was respectful, caring, and sensed my parents were nervous. Upon moving everything to the new community, they set up the entire apartment, including making the beds. My parents arrived happy, calm, and stress-free. They provided storage for furniture as well, and were very accommodating when we needed to view inventory, move one or two pieces to the apartment or clean out all the containers. For my personal moves, I found the team so wonderful to work with - helpful, caring and efficient. I highly recommend this company and have been asked by many residents in my parent’s retirement community and their family members as well as my neighbors for Hansen Bros. contact information.
Thank you for everything!
They were great every step of the way.
I have used Hansen Bros. a few times now and the service has always been great! From the office to the movers. This last move, the office I called was overbooked but since we couldn't adjust our move they worked with us to make sure we had movers come on the day that we needed. Really appreciate the level of service and speed Hansen offers. Solid moving company that we will definitely use again in the future when we have to move (again!).
Looking forward to 2 more partial moves before we are able to occupy our new home!
Overall, a great experience. A few notes: although your moving rep and your moving prep packet stated pretty clearly that a label for the destination room in the new home should be on the side of the box, the crew did not universally look at the side of the box, but at my separate code / content label on the top, as they were carrying it. I was able to give them direction where they had questions about where to place the boxes, several ended up in the wrong room. (I had all of the rooms labeled in the new home, too). Also, there were one or two minor breakages of belongings, and a post on the stairway railing that was popped out in the struggle to get a large, heavy dresser up the stairs, but these do not constitute enough of a cost to even approach the deductible on the purchased insurance, so I won't bother with a claim. The physical strength and agility of the crew was quite impressive given the number, size and weight of all my possessions, so one could expect a thing or two to go "pop" or "snap" in the moving process. Another credit to the crew: when the few breakages did occur, they were right up front about pointing them out. Much appreciated. Great job overall!