Hansen Bros. Reviews

 Based upon 385 reviews

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Terri S. - 2/14/2012 I was originally referred to another mover and they quoted me a moving cost over twice what Hansen Bros. charged. Our move consultant Jim was fantastic--showed up at our house on a Saturday and had our move in progress within days. The movers were super friendly and took excellent care of our things. Thank you SO much. I will absolutely recommend Hansen Bros. to others. You lowered our stress during a very stressful time in our lives.

Brian G. - 2/13/12

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Being on-time on moving day is critical. 96% of our customers report that we show-up on-time.

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Nancy P. - 2/8/2012 It was a difficult move and Arsen and Brian did a great job with hoisting the armoire to the top floor.

Adrienne P. - 2/7/2012 Everyone was excellent...

Rick W. - 2/7/2012

Pola P. - 2/3/2012 Somehow my contract slipped through the cracks and my pickup was not on the schedule. However, Jim of the Lynnwood office was extraordinary in arranging to make it happen within a few hours!!! My hat is off to his ability to stay calm, focused and courteous through it all!!

Bowie R. - 2/2/2012

Christa H. - 2/2/2012

Lauri B. - 2/1/2012 Thank you Trey and Tony for the super job and patience with me when I changed my mind, a few times, on where to place the furniture!

Kurt L. - 1/29/12 My movers Arsen and Cameron were great! They showed up on schedule, were clean and courteous, and sympathetic to my situation. They deserve an "Atta-Boy"!!!!!!

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Hansen Bros. takes great pride in our staff. 97% of our customers report that their crew performed professionally.

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Beverly C. - 1/18/12 We got great service from Joseph and Mike, who administered our move, and from movers Arsen and Cameron. Even though our move request involved only five pieces of furniture, the staff and movers treated us with thorough professionalism. We were especially grateful that Hansen Bros. Moving & Storage accommodated our last minute request to move the fifth piece of furniture, a hutch/buffet. Arsen and Cameron were extremely careful and thorough in handling and wrapping all items. Once again we're pleased with your terrific service, and we'll call on Hansen Brothers when the need next arises.

Mandy M. - 1/17/12 I knew I was in good hands as soon as Lisa came to my house to give me an estimate. She was absolutely delightful, and really put me at ease with the entire "move" process. She is a gem, and is a large part of why I ultimately chose Hansen Bros to move me. Also, the movers that came out were great - very professional, friendly, courteous, careful and fast. They did a superb job and not 1 thing was damaged or even scratched. I even had boxes of delicate antique crystal glasses, and not one of them even had a chip.

Sarah F. - 1/17/12 For both the in-house moves, the movers came at 8:30 though I had been told between 11 & 3. Both times they adjusted and came back at the promised time. Overall I was very pleased with the service.

Diane H. - 1/12/2012 Commendations to Misters Zach & Corey for being professional, friendly, prompt,neat, careful, courteous, receptive, helpful, good natured, a joy to work with. They are shining jewels in the Hansen Bros. crown!

Anita D. - 1/10/12 This is the 6th time I have used Hansen Bros. That should say it all!

Karen B. - 1/9/2012 Both movers worked very efficiently to make my timeline. Much appreciated!

Mary P. - 1/8/2012 Thank You!

Todd & Joceyln T. - 1/6/2012 Brian the sales consultant was so efficient and friendly. Your crew were amazing! We were so impressed that I have recommended you to my sister who is moving in a months time. Our builder had heard of you guys too and had told us that you are one of the best. Thank you for making a stressful situation fabulous!

Kim M. - 1/6/2012 My movers were great, but they got lost and I was charged $100 more than the estimate I was given because of the time spent on the road. I indicated it was a new address and hard to find, and was available to give directions. I don't feel it was fair that I was charged over for their drive time. Can I be reimbursed? Other than that, I had a great experience. The movers were very careful and courteous, and it was easy to work with Hansen Bros. Thank you!

Vickie E. - 1/6/2012 It was exceptional service. Only one issue, but wasn't a big deal. When I called to schedule I think it was Bruce, set it up, but then had me call another person (Rick) I think...to confirm time and the rest. I think it would be easier if I only had to contact Hansen Brothers once. Rick was busy so we played phone tag. But the service was exceptional with the movers!

Charlene K. - 1/6/2012 There was a misunderstanding about what we were told the movers could do and what they actually were able to do. The movers were top notch. Herbig and Walthall got me moved in record time with everything in excellent shape and even did a lot of extra things without my asking.

Ellie S. - 1/5/2012

Frank F. - 12/28/2011 Excellent work. Consistent. Very good in all ways.

Craig H. - 12/28/2011 Great crew. Attitudes were exceptional--especially Walthall, who went beyond the call to assist the customer.

Sue M. - 12/27/2011 Thanks for a job well done! I also appreciated the ability to get used boxes. I'm returning them (half have been returned already) and appreciate the ability to do that and recycle them.

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Our salespeople are dedicated to customer service. 97% of our customers report that their salesperson was helpful and friendly.

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Christina W. - 12/27/2011 I can't thank you enough for your handling of my recent move.

David H. - 12/24/2011 For 31 years you have stored, shipped, allowed access, removal and consolidation of our various household goods. As parents died, more was added, exchanged and removed. As children grew, married, established households more was withdrawn. This month I had Arsen and Blake deliver the last of our goods to my home. They did an extraordinary job of delivering so that I could unpack and redistribute these few remaining items. Throughout the entire time, your staff have been courteous and helpful for all our needs, from the warehousemen to the people in the billing office.

Kurt H. - 12/23/2011 Every single person, from David who gave me the estimate to the guys that packed and moved us were so friendly and professional.

Elizabeth D. - 12/15/2011 It has been a pleasure working with you. Thanks.

Christie P. - 12/14/2011 The crew you sent to me were excellent! They were professional, goofy and a delight to be with. They handled my possessions with care and not one single item was broken!!! And, it helped that you assigned the same crew to move me from and to my new destination. Thank you.The crew: Corey, Kenny, John, Zach, Chris, and James were all fantastic. They listened to my requests, met them and made a widow feel comfortable around strangers! They sang Christmas Carols and were very happy in what they were doing. How refreshing!Thank you for a great moving experience!

John C. - 12/13/2011 The two crew men showed very good communications skills and were very polite and friendly. The only issue I have is that more care was not used fitting furniture through the door in the storage unit.

Sarah F. - 12/10/2011 Tony and Tony were very courteous and were careful with my belongings. I would like to have them again for my reverse in-house move on January 9.

Bob A. - 12/9/2011

Andre T. - 12/9/2011 If I ever move again I will call you and I would hope to get the same movers. I have a lot of antiques and I felt very comfortable letting the do there job without fretting. I'm still onpacking but so far nothing has been even scratched, they did a great job.

Jessica F. - 12/7/2011 Ran a 5k/12k Race in downtown Seattle this past summer. Hansen Brothers worked the personal belonging storage and we received a pamphlet. We heard nothing but great reviews so we had to do try you out. We loved the service!

Forrest B. - 12/7/2011 Very Professional

Angela T. - 12/6/2011

Dennis G. - 12/2/2011 I hope to get the same movers back when I do my second phase move. Thank you.

Melaine T. - 12/2/2011 I had a wonderful experience with Hansen Bros moving and would hire you again! Thank you!

John S. - 11/30/2011 The crew was most pleasant & worked hard -- much harder than one would anticipate. I am very grateful for their help.

Linda C. - 11/25/2011

Justin R. - 11/25/2011 Rick and Wes were awesome, courteous, fast and efficient! Very well done, guys.

Susi C. - 11/23/2011

Craig S. - 11/22/2011 Cory and his two team mates did an outstanding job, and we were very pleased overall with how the move went.

Sue S. - 11/21/2011

Pat D. - 11/21/2011

Marilee M. - 11/21/2011 Great job getting me moved!

Jill P. - 11/20/2011

Adrian K. - 11/16/2011 These guys were outstanding to work with: Corey Sanford, Andrew Ramos, Cammron Beeder, James Hazard, John Barger

Fred R. - 11/16/2011 We were extremely impressed with the service from the initial call to the completed move. We will certainly not hesitate to recommend Hansen Bros. to friends and others who may have pending moves. The care of the piece of furniture moved was outstanding!

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