The entire crew both days, Kyle B., Jordan B., Simeon W., Brian M., and Ace Y., were very professional. It was hot both days and they didn't complain at all. They wore their masks as much as possible and didn't complain. The communication from the leads was good too. Overall, I am happy with the service and the total price came in under the virtual quote which was awesome. The only issue I had was I had to call the day before to confirm the move. I think a text or an automated call at least two days prior to confirm would have been best. It shouldn't be up to the customer to call.