I love working with your team! I refer my clients to you as well (I work in mortgage). This was a last minute move to leave a house that we found mold in and everything went great! The three guys were funny, polite and a lot of fun. Last minute moves are hard and pretty chaotic! Kudos to the team for making it as smooth and chaos free as possible!
Thanks for the help moving! It definitely made life a lot easier.
Overall the experience was pretty good. On the first day (move-out) the crew was about 2 hours late. Your saleman, Kyle, was courteous and helpful but was very slow (sometimes days) in returning phone calls. I found that a little frustrating. I was also disappointed that no one (maybe it was just me) could clearly explain the insurance options to me. In any case, I now know more about the moving industry and what to expect next time and I would use Hansen Bros. again.
Darron and Antony arrived on time, moved the items in a careful but expedtious manner, were friendly and helpful. Good work, guys!
Excellent service. However, even though I put I would recommend you to others, it was with hesitation and if I do recommend you it will come with cautions. My issue was that I felt as though we were overcharged in terms of time for the move. Starting location was only 1.8 miles from the warehouse yet we were told it took 20 minutes travel time. In addition, we were told it would take 30 minutes to get back to warehouse from destination. Google maps puts destination of move to your warehouse at 2.7 miles and 6 minutes away. Trying to charge us a total of 50 minutes for travel I felt was poor business practice and certainly does not garner full trust from us.
My two drivers were wonderful. Fast and courteous and we had a few laughs. They made it really easy.
I have a friend that will move soon and I told her to use Hansen Bros.
I had Tony and Jessey as my movers. They were great workers and just friendly and helpful people. Thanks for all the help.
I do not have the name of the two movers that came and moved me on the 15th but would like to commend them both. Though they were not able to get to my move on time per a prior move taking longer they did call and showed within the hour after calling. During my move they were FAST, friendly, checked in with me and made the whole experience easy and NOT STRESSFUL. I couldn't have asked for a better pair of movers.
Excellent