Reviews

I think that if there was a spot between good and extraordinary, I would have checked that.

Crew showed up a bit later than the window of time given. It would have been nice to receive a call saying they were gong to be late. I have used Hansen Brothers several times for other local moves and they have always been great. This is the first time I have had an issue.

We were referred by Aljoya retirement (ERA Livning). Beth was very helpful. Bobbie Jo helped with packing, and seemed to be a human vacuum cleaner! Very pleasant. The moving crew was polite, quick, and prompt. Unfortunately, one piece of furniture was broken. How that is repaired will determine our final view of the move.

My moving crew was comprised of 3 top notch guys! Brian, Arsen and Irvin. It was a demanding move-in in terms of location and the extra effort and strategy involved in relocating me to The Cobb building in downtown Seattle. They put my mind at ease, completed the job in a timely and efficient manner and provided excellent and careful service. I couldn't have asked for a better "move". Thank You!!

Arsen and Irvin did a fine job, and without complaint! (We have many many stairs)

This was my second move w/ Hansen Bros. and the crew was awesome to work with. The guys were very careful, courteous and professional. They went above and beyond to make sure we were satisfied and took the extra time they needed to get the job done right and without incident.

The guys were great! I thought it was a big move and all 5 guys were happy and pleasant throughout it all! If we move again ... I will call you guys for sure!

Keep up the good work.

Would highly recommend Hansen Bros! We found their customer service and moving crew to be highly efficient, knowledgable, and friendly. Thank you!

I would have preferred that at all times two crew members move large pieces of furniture. I would have preferred that three crew members were available to move into the new home rather than two. We had to ask the crew to place protective coverings on floors and stairs (that ought to be the first thing they do in a $500.000 home or any home for that matter). We laboriously labeled boxes (as instructed by your brochure) and many times we had to redirect movers to the proper room as they didn't read the labeling. I would prefer that movers come prepared with felt pens so that they do not have to borrow from the customer. Nazario seemed very experienced and competent, although, I would have preferred that he verbalize more about how things were to proceed and to ask us questions (i.e.) Is their any particular items you would like packed up first/last? What was extraordinary was that we found no breakage or damage to our belongings so far. Humorous: When I called one day to inquire about getting boxes, I asked to whom I was speaking, and the reply was "me." It made me laugh (and I needed a good laugh due to all the anxiety of the move and exhaustion I was feeling). So I thank "me" for the tiny moment of enjoyment and laughter.