Overall, very pleased with Hansen Brothers and wouldn't think twice about hiring again. The crew was very polite, prompt, fast and thorough. The only issue was a problem with our driveway. I had explained to the person who first came out to give a quote that our driveway was extremly steep and narrow. He said he would drive to the house after our appt and take a look to see if it needed another smaller truck. I again mentioned the driveway issue to the movers on packing day and they said it shouldn't be a problem. Once they arrived to the house however they realized there would be no way for the truck to get down. They had to hand carry our items down the driveway for approx two hours while they waited for a smaller truck to arrive. Would have been a lot faster if this was taken care of like promised ahead of time. Otherwise, the gentlemen were very professional and we were extremely pleased with how effortless they made our move. Please give them our gratitude. Thank You!
I grew up in Seattle and have been familiar with the Hansen Bros company for years. In addition, I currently work for the Woodland Park Zoo and appreciate the great support we receive from your company. These things together made me comfortable in calling on Hansen Bros when I needed movers. My site was tricky and I was really worried about the move out. The person who came out to do the estimate eased any concerns I had about the move. In addition, the crew that showed up at 8am on a snowy morning, took to their job quickly and with a great sense of humor. It was a difficult day for me, made easier by your staff. Thank you.
Brian was referred by my co-worker thru BNI group. We will be moving again soon and will be calling to schedule.
Darron and Jessey handled everything well. Moving into the high rise was a bit of a challenge but they figured it out. went very well. Thanks!
I grew up in Seattle and have been familiar with the Hansen Bros company for years. In addition, I currently work for the Woodland Park Zoo and appreciate the great support we receive from your company. These things together made me comfortable in calling on Hansen Bros when I needed movers. My site was tricky and I was really worried about the move out. The person who came out to do the estimate eased any concerns I had about the move. In addition, the crew that showed up at 8am on a snowy morning, took to their job quickly and with a great sense of humor. It was a difficult day for me, made easier by your staff. Thank you.
Darron and Jessey handled everything well. Moving into the high rise was a bit of a challenge but they figured it out. went very well. Thanks!
Only 1 of the 3-man crew was experienced. The crew did not have enough packing materials/cartons. There was some damage to a handrail from moving the appliances. Food and vitamins did not make it to the house drop; that box must be in storage.