Reviews

Arsen and Irvin did a fine job, and without complaint! (We have many many stairs)

This was my second move w/ Hansen Bros. and the crew was awesome to work with. The guys were very careful, courteous and professional. They went above and beyond to make sure we were satisfied and took the extra time they needed to get the job done right and without incident.

The guys were great! I thought it was a big move and all 5 guys were happy and pleasant throughout it all! If we move again ... I will call you guys for sure!

Keep up the good work.

Would highly recommend Hansen Bros! We found their customer service and moving crew to be highly efficient, knowledgable, and friendly. Thank you!

I would have preferred that at all times two crew members move large pieces of furniture. I would have preferred that three crew members were available to move into the new home rather than two. We had to ask the crew to place protective coverings on floors and stairs (that ought to be the first thing they do in a $500.000 home or any home for that matter). We laboriously labeled boxes (as instructed by your brochure) and many times we had to redirect movers to the proper room as they didn't read the labeling. I would prefer that movers come prepared with felt pens so that they do not have to borrow from the customer. Nazario seemed very experienced and competent, although, I would have preferred that he verbalize more about how things were to proceed and to ask us questions (i.e.) Is their any particular items you would like packed up first/last? What was extraordinary was that we found no breakage or damage to our belongings so far. Humorous: When I called one day to inquire about getting boxes, I asked to whom I was speaking, and the reply was "me." It made me laugh (and I needed a good laugh due to all the anxiety of the move and exhaustion I was feeling). So I thank "me" for the tiny moment of enjoyment and laughter.

Overall, very pleased with Hansen Brothers and wouldn't think twice about hiring again. The crew was very polite, prompt, fast and thorough. The only issue was a problem with our driveway. I had explained to the person who first came out to give a quote that our driveway was extremly steep and narrow. He said he would drive to the house after our appt and take a look to see if it needed another smaller truck. I again mentioned the driveway issue to the movers on packing day and they said it shouldn't be a problem. Once they arrived to the house however they realized there would be no way for the truck to get down. They had to hand carry our items down the driveway for approx two hours while they waited for a smaller truck to arrive. Would have been a lot faster if this was taken care of like promised ahead of time. Otherwise, the gentlemen were very professional and we were extremely pleased with how effortless they made our move. Please give them our gratitude. Thank You!

I grew up in Seattle and have been familiar with the Hansen Bros company for years. In addition, I currently work for the Woodland Park Zoo and appreciate the great support we receive from your company. These things together made me comfortable in calling on Hansen Bros when I needed movers. My site was tricky and I was really worried about the move out. The person who came out to do the estimate eased any concerns I had about the move. In addition, the crew that showed up at 8am on a snowy morning, took to their job quickly and with a great sense of humor. It was a difficult day for me, made easier by your staff. Thank you.