Reviews

There was some confusion...as soon as the crew arrived and we were filling out documents--they asked that I sign a change order for overtime...needless to say this was unacceptable--they had just arrived...after further discussion with the dispatcher and the sales person the issue was resolved, but it did put some unhealthy tension between the crew and myself right off. This communication issue should be mitigated in the future...

All my interactions with Hansen Brothers have been pleasant.

Thank you for taking such good care of our property. Your office has always been very professional and helpful when I had questions or concerns.The moving crew was very respectful and positive. We appreciated their concern for our goods and they were very careful in handeling our furniture and boxes. Thank you for your fine service. Holly

Move was quick, easy, and final cost came in under the estimate. The movers were awesome, very nice guys and very professional. Would definitely recommend again.

Movers could not have been better!

Arsen, John and Cameron were great! Very professional, friendly and diligent. It was a pleasure having them as a moving crew. Thanks guys!

Bruce was professional over the phone and timely with the paperwork and confirmation. Rich answered the phone at the end of the week when I reconfirmed my 8am start.Taylor Isabell did a great job of coordinating things after what seemed to be a Hansen scheduling glitch in the morning (late start). He and Steven Sykes started this big job and kept up a good attitude throughout. Taylor got a third man, Blake Walthall, later in the day to help finish the work. Great energy! It was not an easy job, either, so I really hand it to all three men.Hansen Brothers is more expensive than other companies, I think, but it went smoothly and that's what matters in the long run.Thanks again!

The crew was Arsen, Sam, Seven, and John. They were not only courteous, but also humorous, and they finished the job in much less time than anticipated, so we saved money too! We had many, many stairs at our old home, and they took them all in stride.

One small issue - I indicated my in-laws were moving to Northgate Plaza. The address for one of the other Merrill Gardens was put on the forms - I did not catch the error when I signed the estimate. Not a big deal, but it did add a small amount of time to the move. Suggest the actual address is requested when dealing with assisted living moves as there can apprently be more than one facility owned by the same organization. Otherwise, everything was superb. Thanks!