Everything was awesome, except I feel like I got charged an extra hour of time. I have an email out to Bruce Crabtree and am awaiting his reply. No issues with Bruce, he was fabulous, the crew was hard working and great...just not sure how he calculated time...
Flawless move. Outstanding Team-hope to get those three guys back if I ever have to move again. Thank you- will recommend you.
This moving crew was especially outstanding in every way: efficient, careful, pleasant, polite, worked well together, fast moving, knew what they were doing - to sum up, it should be apparent at this point that we were highly pleased.
Slight scheduling glitch left me less than happy. That's the only thing I would not wish to repeat.
I expected more proffesionalism from your company; it started with not getting a return phone call from the salesperson to having one member of the crew disappear for a couple of hours before returning to tell crew lead he was leaving due to being sick only to start feeling better and staying.
I called and left a message to dispute a half charge and my call was not returned. The movers (Tim and Niko) were great!
Per hour charge does seem expensive when it's all added up. Amazing service, movers were great!
Kenny, Jay and John were great.Very professional and happy to working with each other. They were in and out in a short period of time with no fuss.Great work! We want to have this same crew in late 2012 to move us into our new home. Steve
The entire moving experience was exceptional. Bruce, John, Jake and Cameron were beyond great. However, your practice of basically charging for ONE ENTIRE HOUR before the crew even arrives to begin the move is completely unacceptable and should be illegal! Otherwise, thanks for a superb job.
I've used Hansen Bros for two moves, and I've been completely satisfied with service both times. The movers were fast, diligent and careful!!!! I have already highly recommended Hansen Bros. to several people. A lot of moving companies are slow and take extra time over-packing your items. I appreciate the fact that the movers were careful of my stuff, but they were also very efficient. For that reason, I will use Hansen Bros again and recommend the moving company to my friends.
I was informed by our movers that someone would contact me this week in regards to the damages done to the house by the movers.
The two workers who moved me were great at figuring out problems, helping me to make decisions, soothing my natural worries. And they worked so hard and quickly! You are indeed lucky to have these personnell. -Susanne