Founded in 1890, Hansen Bros. Moving & Storage has successfully weathered many history-changing events including the Great Seattle Fire, WWI, the Spanish Flu of 1918, the Great Depression, WWII, the 2008 recession, and 9/11 among many other public crises. The health & safety of our customers, staff, service providers, and local community are paramount and we continue to adhere to all directives from local, state, and federal government agencies.
Although many unknowns still remain, rest assured that Hansen Bros. will be timely and transparent in our communications regarding servicing your moving & storage needs. Our professional relocation consultants will work diligently to offer creative solutions in the event your project is impacted by the current health crisis.

OUR ACTIONS FOR COVID-19

All Hansen Bros. Employees are instructed and expected to follow the guidelines provided by the CDC. This includes:

  • Staying home from work if ill, experiencing COVID-19 symptoms, or having been exposed to someone with the virus
  • Washing hands frequently with soap or using proper hand sanitizer when soap is not available
  • Maintaining a 6’ social distance from others to the highest degree possible
  • Wearing appropriate face masks when/if requested or required

Hansen Bros. continues to take the following steps:

  • Regularly refreshing and reinforcing prevention guidelines among all staff members to reduce the risk of spreading infection
  • Daily monitoring of staff for symptoms of illness and sending anyone with symptoms home
  • Offering customers the option of contact-free virtual estimate appointments – More Information About Virtual Estimates
  • Following all guidelines and protocols required by Retirement Living Communities, Apartment Complexes, Condominiums, Commercial Buildings, etc.
  • Upon request and at no charge, our crew members can wear masks while performing your move. Please simply notify your Relocation Consultant if this is your preference.

Hansen Bros. requests the following of our customers:

  • If you have a scheduled estimate appointment or booked move, please notify us immediately if you or any members of your household have been exposed to COVID-19, tested positive for COVID-19, or are experiencing symptoms including cough, fever, or difficulty breathing. Please rest assured there is NO CHARGE to reschedule your estimate or move due to illness – we will work together to find an alternate date that works for you.
  • Please use disinfectant/cleaner to wipe down commonly touched surfaces, objects, door handles, etc. at your residence.
  • Please make a sink, hand soap, and paper towels available to your outside salesperson and moving crew for handwashing during their time within your home.
  • Please keep all windows open throughout the moving process as this allows for greater airflow and reduces the containment of germs.
  • Please maintain a social distance of 6’ or greater during both your in-person estimate appointment and while moving services are being performed.

Here are some informative and helpful resources about COVID-19:

The team at Hansen Bros. is proud to continue offering our wide range of services in accordance with the necessary precautions outlined above. Whether you are planning to move your household or business down the street, across the country, or around the world, we’re here to make the process seamless & safe for you, just as we’ve done for well over a century!

~Hansen Bros. Moving & Storage  

Avoid Moving Scams

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We’ve all heard the stories about people who were scammed by a “rogue mover” – a company that is not a professional mover and charges way more than the original estimate. Those same people may have watched the truck drive off with all their belongings never to see them again.

Do not let this happen to you. Begin by checking the federal website, protectyourmove.gov, which lists all licensed movers across the country. It’s understandable that you want to minimize your moving costs. However, finding the lowest cost estimate isn’t always the best deal. Be sure to thoroughly evaluate an estimate that is much lower than others. You’re moving all of your prized possessions and entrusting complete strangers to move your life – selecting a reputable moving partner is an integral part of making a successful move.

-Richard P., May 18, 2016

See What 4185 Customers are Saying

Here’s how a rogue mover typically works:

  • Company gives a phone or online estimate only without a home visit and requires a deposit or full payment up front.
  • On moving day, the company shows up in a rented truck with no company logos and workers aren’t in uniforms.
  • Once all the possessions are loaded into the truck, the company demands more money citing the estimate was only a portion of the charges, or that possessions weighed more than what had been estimated.
  • If the consumer refuses to pay the additional amount, the company will remove all the possessions on to the curb, or hold the possessions hostage until the consumer agrees to pay. Sometimes the mover will agree to a lower fee if the consumer pays in cash.
  • In worst-case scenarios, the company will drive away with all the goods, and the consumer will never see their items or the company again.

Here are some red flags you should watch out for:

  • Refusing or avoiding an in-home visual estimate. Often, dishonest movers want to provide an estimate over the phone or online. The most accurate estimate will be at the home, where the mover can see all of your possessions. One cost factor of interstate moving is based on the weight of the items – linens weigh less than books, etc.
  • Demanding a deposit or cash before the move. Reputable movers do not charge up front for moves. You pay when the move is complete.
  • Company info. The moving company does not have a local address, information about registration or insurance.
  • They answer the phone with a generic greeting, such as, “movers,” or “moving company.” This is a sign that they could be operating on several names, which is common among rogue movers.
  • On moving day, they show up with a generic truck or even a rented truck. Unless you’re okay with taking a chance that your items will be delivered where they’re supposed to go and cost what you were told it would cost, you’re better off sending them on their way and calling a reputable mover, even if it means delaying your move a few days.

Moving is stressful enough, don’t add to it by hiring a mover who isn’t licensed and in good standing. Hansen Bros. Moving & Storage is a fully licensed and registered professional moving company.  We serve over 3,000 local moves each year and we are committed to taking care of our customers – check out our real customer testimonials.

Let our team put together a comprehensive moving plan for you. Complete our simple free quote form or contact us at 1-888-300-7222.