Traits of the best global shipping companies
Organizing long-distance or overseas shipments can be quite challenging if you don’t have the right experts by your side. There are many details to think of, and it is very easy to make a mistake. And you are making a mistake when organizing shipping can mean severe consequences. The slightest mishap may result in delaying the shipping day and ruining all your plans. But don’t worry; if you ensure you get the help of trustworthy experts the chances of something going wrong are minimal. But what are the traits of the best global shipping companies? Hansen Bros. Moving and Storage Seattle, WA team invites you to read our guide and find out what makes a reputable shipper.
The main factors to take into consideration when looking for a shipping company
Nowadays, everything is available online. This means that you will be searching for freight companies from Seattle through the internet. However, you cannot simply hire the first company you come across. Choosing one requires time and dedication. So, take your time to do thorough research. Experts usually recommend selecting at least three companies to research. That way, you will minimize the risk of encountering fraud and will ensure finding an experienced company you can entrust with your precious cargo.
What to look for in a shipping company
Therefore, while researching available international commercial shipping companies in Seattle, you may want to take a few things into consideration. In order to help you with your search, we recommend that you consider the crucial factors that make an excellent shipping company. They are as follows:
- Reliability – Researching a company through reviews should ensure you of the most important shipping company quality – reliability.
- A variety of shipping options – One of the essential traits of the best global shipping companies are sure that they can provide you with a plethora of services.
- Punctuality – Respecting the time frame of others is one of the traits that a professional shipping company should have.
- Affordability – Being affordable while providing excellent service is something that you should seek first when looking for available shipping companies.
- Excellent customer service – You should be able to reach the shipping company at all times and inquire about your shipment.
- Shipment tracking – This is one of the non-negotiables when it comes to working with a shipping company. There should be a tracking option that is available to you 24/7.
- Experience in the industry – Of course, the shipping company you hire should have a team of highly-experienced and knowledgeable professionals.
What makes a shipping company reliable?
The first thing you need to make sure of is the reliability of the company of your choice. That is, you need to be 100% sure that the cargo will be delivered without delay, confusion, or any other problems. There are many global shipping companies that have been in the industry for decades and know the trade like the back of their hand. Ensure you hire one of them. Your chances will increase if you dedicate some time to reading online reviews. Nothing says as much about a business as its satisfied or unsatisfied customers.
Another thing that shows you are dealing with a reliable company is that they are certified, insured, and licensed. That way, a company has credible status. If you choose a company that is not licensed, you won’t have any guarantee that the goods will safely be delivered. Furthermore, there are many more possible problems. Therefore, for your own safety and the safety of your cargo, ensure you are dealing with licensed professionals.
Various shipping options are one of the traits of the best global shipping companies
Ensuring that you have partnered with a company that matches your requirements is a one-way ticket to success. First, be sure of what you need, and then make inquiries. You need to find out whether your company offers air shipping or railroad shipping; what kind of shipping crates in Seattle do they offer?
Also, inquire about how quickly they can ship a package and whether they can easily handle distributions across the region. All of these factors significantly influence the shipping time of your goods. This is why it’s essential to match your needs with your company’s efficiency before you hire them and entrust them with this work.
Shipping managers can streamline your shipping process
In order for things to go as smoothly as possible, try entrusting each task to the same company. You will need to find a company that can provide services from start to finish, like the HB move management, so that the entire process will be successful. The fewer people involved in the process, the better. Using different companies for various tasks like picking up and delivery of packages can quickly become chaotic and difficult to follow.
Punctuality is a crucial trait
Punctuality is another essential thing among the traits of the best global shipping companies. After all, when it comes to having excellent shipping service, delivering shipped goods on time is a must. So, if the company’s representatives of your choice are not punctual, it’s not wise to expect that their shipping crew will be. Of course, being late is sometimes due to unforeseen circumstances. But, if there isn’t a good reason for the delay, it might be a sign that a company has a loose punctuality policy.
Want a fast delivery?
If you are set on having fast delivery, you may want to choose one of the more famous shipping companies. Most big companies have already set up a routine, so the chances of suffering mishaps due to the company’s inexperience are minimal. The delivery will undoubtedly be faster and more punctual. Furthermore, a more famous company will likely have more advanced shipping options, like air delivery or available storage units in Lynnwood, than a lesser-known one. However, keep in mind that hiring a more reputable company will certainly cost more. Nevertheless, this may be a small price to pay for the safe delivery of your cargo.
Having excellent customer service is a must
Having top-notch customer service is one of the traits of the best global shipping companies. It’s the number one thing you should be looking for when searching for available shipping companies. This is also something that will tell you whether the company is trustworthy and experienced. Establishing excellent customer service shows that they are customer-oriented and have worked with people from all areas of life.
And the only way to have excellent communication with your customers is to have customer service that actually serves its purpose. Therefore, make sure to check a company’s user reviews before hiring them. It may tell you everything you need to know.
Building a relationship with their customers
Sometimes customers have specific requirements when it comes to packaging delivery. An excellent shipping company should be flexible according to the needs of its customers. Building and maintaining a relationship with clients is based on their professionalism, delivery time, and packaging.
Therefore, a shipping company should be able to solve any problem that comes up in the shipping process. They should also provide customers with email support, over-the-phone support, and of course, 24/7 live support. If that isn’t the case, the client may end up paying for a poorly delivered package, which reflects terribly on any brand.
The availability of the shipment tracking option is a sign that a shipping company has excellent customer service and support. First of all, a shipping company must have a way to make tracking easy and provide you with access to view the data points. Viewing the data is essential for making financial decisions, and you need to have access to it 24/7. As statistics shows, 4 out of 5 shoppers expect to have information on their orders available to them at all times, along with receiving regular updates about the whereabouts of their packages.
Experience in the industry
When it comes to doing business, there should be no room for taking risks. Therefore, making a choice of which shipping company to choose is not one that should be taken lightly. What you need to know is that it’s pretty risky to work with a company that hasn’t yet established itself in the shipping industry. Trusted businesses must have done the groundwork to start their business efficiently and expand their network.
What you want to do instead is to focus on contacting a well-established company that is also reliable and knowledgeable and can actually make a difference in solving your problems. The company should have a lot of experience and long-time customers. Customers that choose to work with them again are excellent proof that they are doing an excellent job shipping their goods.
Considering multi-carrier options
Although we mentioned that managing the entire shipping process by a single company is an excellent choice, some may benefit from multi-carrier options. Whether shipping from Seattle, Washington State, within the country, or even internationally, it never hurts to have more options. One of the benefits of outsourcing to multiple couriers is that it will increase the range of delivery and reduce shipment costs. There will be more opportunities for negotiating better rates and keeping them low while expanding the customer network simultaneously. Choosing multiple couriers significantly increases the chances of reaching more areas than a single carrier.
A short summary
After having read this article, we hope that you better understand what makes global shipping companies the best in business. It can make managing your shipping needs much easier and less stressful. Therefore, let us revise. When looking for shipping companies available to help you with your needs, you need to take into consideration some crucial factors. The company you will hire needs to be reliable and trustworthy, so ensure you check that before hiring them. You can do it by reading user reviews about the way they conduct their business.
Furthermore, a shipping company must be punctual and deliver the packages on time. They should also be exceptionally professional, with a lot of experience within the industry, but provide their services at a reasonable price. Offering a variety of shipping services is quite desirable. That way, they will be able to handle all of your shipping needs. Lastly, customer service is one of the most significant traits of the best global shipping companies. It should be exceptional since this service is the foundation of any great business. Therefore, ensure they offer 24/7 live support via telephone or email.