Founded in 1890, Hansen Bros. Moving & Storage has successfully weathered many history-changing events including the Great Seattle Fire, WWI, the Spanish Flu of 1918, the Great Depression, WWII, the 2008 recession, and 9/11 among many other public crises. We are taking the current COVID-19 threat very seriously and will promptly adhere to any and all directives from local, state and federal government officials. Hansen Bros. has been categorized as an essential industry business (moving & relocation) within the current mandate established by Washington State Governor Jay Inslee.

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As an essential industry business, we will maintain normal operations until such time as either company management determines we must close our offices or we are directed to do so by a governmental authority. We are taking extensive precautionary measures including the adoption of all CDC guidelines and the establishment of our own policies intended to minimize health risks for all customers, employees, contractors, vendors, and community stakeholders. We are proud to be able to support the needs of our customers during this crucial time but are prepared to quickly change course as required.

Stay safe together with Hansen Bros. Moving and Storage

The COVID-19 crisis is fluid and there are many uncertainties and factors outside of our control that may, with little or no advance notice, impact our delivery of moving & storage services. Please be aware the current crisis could potentially result in small inconveniences such as a delayed project start time or significant inconveniences such as the complete rescheduling of services.

Although there are many unknowns to be navigated, you can be certain that Hansen Bros. will be timely and transparent in our communications regarding servicing your moving & storage needs, and our professional relocation consultants will work diligently to offer creative solutions in the event your project is impacted by the current health crisis.

Steps Hansen Bros. Moving & Storage is Taking:

  • Company-wide Implementation of all precautionary measures recommended by the Center for Disease Control (CDC).
  • Office staff and moving crews are being monitored daily for symptoms and/or known exposure by management and asked to go home, contact their healthcare provider, and self-quarantine as directed. Staff that experience symptoms and/or aware of exposure when not at work have been directed to stay home and notify their supervisor.
  • Office staff and moving crews are receiving daily briefings on precautionary measures and have been directed to follow them on and off the job.
  • Office staff and moving crews are being instructed to maintain appropriate “social distance” of 6 feet minimum between one another, customers, and all other people.
  • Office staff and moving crews are being provided with appropriate hand sanitizer and surface disinfecting supplies. They have been directed to disinfect truck cabs and moving equipment between each move to the best of their ability. These supplies will continue to be replenished as we are able, based on availability from retailers.
  • Moving crews will be furnished with work gloves to be worn during the moving process and disinfected both during their work and between customers.
  • Moving crews will be furnished with appropriate masks (when available) to be worn during the moving process, as circumstances require.
  • Hansen Bros. is limiting visitation to our branch offices. If you wish to purchase moving boxes or supplies, please simply call in your order and we will happily deliver to your vehicle outside.
  • Hansen Bros. is offering Virtual Estimate Appointments! For more information, please visit our Virtual Estimate Appointment page or ask about this terrific option when speaking with one of our professional relocation consultants.

Steps We’re Asking Customers To Take Prior To Our Arrival At Your Residence:

  • Please notify us immediately if you or any members of your household have been exposed to COVID-19 or are experiencing symptoms including cough, fever, or difficulty breathing.
  • Please use disinfectant/cleaner to wipe down commonly touched surfaces, objects, door handles, etc. at your residence.
  • Please make a sink, hand soap, and paper towels available to your outside salesperson and moving crew for handwashing during their time within your home.
  • Please keep residence and office windows open throughout the moving process as this allows for greater airflow and less potential containment of germs.

We are all in this together.  The team at Hansen Bros. is proud to continue offering our wide range of services in accordance with the necessary precautions outlined above. Whether you or your business will be moving down the street, across the country, or around the world, we are here to make the process seamless & safe for you just as we’ve done for well over a century.

~Hansen Bros. Moving & Storage

How to help others avoid moving scams

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    If you have taken it upon yourself to help someone else relocate and want to ensure that they do not fall prey victim to a moving scam, there’s quite a bit of work ahead of you. Normally, this is something that anyone who is relocating does for themselves but sometimes we all might need a bit of assistance. To help others avoid moving scams, you may need to do a bit more than simply choose among the best movers in Seattle. While that is a good start, it does not necessarily mean that a moving scam isn’t coming your way. With that in mind, let’s see what you can do.

    Help others avoid moving scams in 4 easy steps

    people trying to help others avoid moving scams
    Sometimes, a moving scam can be elaborate.

    To make someone realize that they are about to be scammed, you need to be very knowledgeable about the subject, first. And that means doing research, making sure that your moving company Washington of choice is “on the up and up”, and doing a couple of other things. In a nutshell, you will want to:

    • Educate them about various types of scams
    • Help them read the moving contract
    • Check with the relevant authorities
    • Know the rights and responsibilities

    While this may be quite a few steps to go through, it is absolutely necessary. You need to do this to be able to protect someone from fraudulent movers. Sometimes scams can be notoriously hard to figure out, though, and it may take all your attention to be able to spot one. But that is why we’re here to help.

    Step 1 -Recognizing the scam

    The first thing you need to do to be able to help others avoid moving scams is to know how to recognize the scam from the get-go. While you can always hire one of the more prominent local movers Seattle and be sure that there’s no foul play involved, sometimes the situation asks for a bit of risk. And that is where you need to apply your knowledge.

    The two of the most common moving scams are hidden fees and moving service deposits. No reputable company will ask for a deposit simply to hold your move date. If your movers ask for one, this is a clear sign that they are about to scam you. The “worst” that a legitimate mover can ask is your credit card information if you are close to the load date. This is perfectly fine, as they need to be able to protect their business.

    As for hidden fees, you need to thoroughly talk with your movers and get everything in writing. Most fraudulent moving companies will tack on additional costs for all sorts of things such as climbing stairs, heavy item moving, or even packing. That is why you need to know in advance what the estimate really provides.

    Suspicious estimates

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    Always read estimates carefully, and do a few comparisons.

    Speaking of estimates, there are a few that flag as overly suspicious. They are the:

    • Lowball estimate. The lowball estimate is a favorite tactic of fraudulent movers. This usually looks too good to be true (and it is), as the quote stipulates much lower moving costs than in the rest of the industry. A bid such as that is surely missing something very important. And that something is going to be added to your final bill. This moving scam will have your movers keep your belongings until you pay the full moving costs, not only the estimated ones. It can even triple the relocation cost, so be very wary of these.
    • One-Price-Fits-All estimate. The one-price-fits-all estimate is a huge red flag among the moving community. There are simply too many factors to consider in relocation to be able to give one price for every relocation. If your movers are not doing anything to properly estimate the costs, you may want to avoid them.
    • In-and-Out estimate. The in-and-out estimate is a bit more devious than the previous one. This one includes an estimator actually arriving at your home but not doing their job properly. They will simply hurry the conversation along, once it comes to pricing, and try to assure you that everything is going to be fine. Therefore, you will want to be present when that estimator arrives and check if they are doing their job properly. They need to take adequate time to inspect every room in the place, even the closets, and ask numerous questions about the moving plans. That is the sort of information that is required.

    Step 2 -Reading the contract

    Once the initial “screening” is over, and the contract is ready to be signed, you will want to ensure that the contract is favorable to the person you’re helping. Take your time to read the entire thing, paying close attention to any “small letters” or unassuming clauses. They can make all the difference. Even if you are simply considering a portable self storage Seattle option, reading the contract is of paramount importance. Not everything that has been said makes it to the document, after all. It is your job at this point to make sure that it does.

    Help others avoid moving scams by checking with moving authorities – Step 3

    woman using a phone
    Before you decide anything, verify the company’s credentials.

    There are a couple of ways you can verify whether a moving company is completely legitimate. First, you should check with ATA (American Trucking Associations), if your moving company has a presence there. This association makes sure that all of its members are thoroughly screened and is your first stop to verifying legitimacy.

    After that, you will want to check with the BBB (Better Business Bureau), as well. You can find customer reviews there as well as verify the company’s presence. While there may be reputable movers that are not a part of any of these two organizations, they are few and far between.

    Step 4 – Read about consumer rights and responsibilities

    The last step is to make sure that you know about the rights and responsibilities that the person you’re helping has, which may work for (or against) you. To help others avoid moving scams, you will want to make sure that you know these rights. Normally, you can get a booklet from your moving company to help you out. Alternatively, they may direct you to their website or another place where you may be able to access such information. Failure to do so usually indicates you’re working with a fraudulent mover.

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