Founded in 1890, Hansen Bros. Moving & Storage has successfully weathered many history-changing events including the Great Seattle Fire, WWI, the Spanish Flu of 1918, the Great Depression, WWII, the 2008 recession, and 9/11 among many other public crises. The health & safety of our customers, staff, service providers, and local community are paramount and we continue to adhere to all directives from local, state, and federal government agencies.
Although many unknowns still remain, rest assured that Hansen Bros. will be timely and transparent in our communications regarding servicing your moving & storage needs. Our professional relocation consultants will work diligently to offer creative solutions in the event your project is impacted by the current health crisis.

OUR ACTIONS FOR COVID-19

All Hansen Bros. Employees are instructed and expected to follow the guidelines provided by the CDC. This includes:

  • Staying home from work if ill, experiencing COVID-19 symptoms, or having been exposed to someone with the virus
  • Washing hands frequently with soap or using proper hand sanitizer when soap is not available
  • Maintaining a 6’ social distance from others to the highest degree possible
  • Wearing appropriate face masks when/if requested or required

Hansen Bros. continues to take the following steps:

  • Regularly refreshing and reinforcing prevention guidelines among all staff members to reduce the risk of spreading infection
  • Daily monitoring of staff for symptoms of illness and sending anyone with symptoms home
  • Offering customers the option of contact-free virtual estimate appointments – More Information About Virtual Estimates
  • Following all guidelines and protocols required by Retirement Living Communities, Apartment Complexes, Condominiums, Commercial Buildings, etc.
  • Upon request and at no charge, our crew members can wear masks while performing your move. Please simply notify your Relocation Consultant if this is your preference.

Hansen Bros. requests the following of our customers:

  • If you have a scheduled estimate appointment or booked move, please notify us immediately if you or any members of your household have been exposed to COVID-19, tested positive for COVID-19, or are experiencing symptoms including cough, fever, or difficulty breathing. Please rest assured there is NO CHARGE to reschedule your estimate or move due to illness – we will work together to find an alternate date that works for you.
  • Please use disinfectant/cleaner to wipe down commonly touched surfaces, objects, door handles, etc. at your residence.
  • Please make a sink, hand soap, and paper towels available to your outside salesperson and moving crew for handwashing during their time within your home.
  • Please keep all windows open throughout the moving process as this allows for greater airflow and reduces the containment of germs.
  • Please maintain a social distance of 6’ or greater during both your in-person estimate appointment and while moving services are being performed.

Here are some informative and helpful resources about COVID-19:

The team at Hansen Bros. is proud to continue offering our wide range of services in accordance with the necessary precautions outlined above. Whether you are planning to move your household or business down the street, across the country, or around the world, we’re here to make the process seamless & safe for you, just as we’ve done for well over a century!

~Hansen Bros. Moving & Storage  

Top Questions to Ask Newcastle Movers and Their Implications

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    When planning a move in Newcastle, it’s crucial to ask questions to the movers and understand their implications. Gathering information helps in making informed decisions and ensuring a successful relocation. It allows you to assess the movers’ expertise, licensing, insurance, pricing, packing, and transportation methods. Moreover, this knowledge helps in evaluating their professionalism, reliability, and suitability for your needs, leading to a stress-free moving experience. Hansen Bros Moving & Storage WA is here to recommend some of the top questions to ask Newcastle movers and help you make your upcoming relocation positive and memorable. Let’s talk about it!

    Unveiling the Movers: Experience, Accreditation, and Track Record

    When considering Newcastle movers, it’s important to ask them a few general questions to get a better understanding of their capabilities and track record. Firstly, inquire about their experience and expertise in the moving industry. Ask how many years they have been in operation and what types of moves they specialize in, such as residential, commercial, or international relocations. Request examples or stories of similar moves they have successfully handled to assess their proficiency.

    Another crucial aspect to address is their licensing, insurance coverage, and accreditation. Confirm whether they are licensed and registered with the appropriate regulatory authorities. Inquire about the types of insurance coverage they provide to ensure the safety of your belongings during transit. Additionally, ask if they are affiliated with any professional associations or hold industry accreditations, as these can be indicators of their commitment to quality service.

    Woman on her phone next to a laptop, researching the top questions to ask Newcastle movers
    When thinking of the top questions to ask Newcastle movers, always think of the experience

    To gain further insight into the moving services Seattle offers and their reputation, discuss their track record. Ask about their success rate and if they have encountered any significant challenges in the past. Request customer references or testimonials that you can contact directly to get firsthand feedback about their services. It is also worth checking online reviews or ratings to gather more information about their reputation and customer satisfaction.

    By asking these general questions, you can evaluate the Newcastle movers’ experience, licensing, insurance coverage, and track record. This information will help you make an informed decision and select a reliable moving company that meets your specific requirements.

    Services and Pricing: Uncovering Options with Newcastle Movers

    When seeking the assistance of movers Newcastle WA offers, it’s vital to delve into the specifics of the services they offer and their corresponding pricing. Begin by inquiring about the range of services available to ensure they align with your unique requirements. Discuss aspects such as packing, loading, transportation, and unpacking to gauge their comprehensiveness. Additionally, clarify whether the movers provide packing materials or if you need to acquire them separately. It’s also prudent to inquire about any specialized services they offer for delicate or valuable items, ensuring utmost care throughout the move.

    Why does it matter?

    Understanding the pricing structures employed by the local Newcastle movers is essential for accurate financial planning. Seek information regarding their pricing methodology to comprehend how they determine the costs associated with their services. Request a detailed estimate that takes into account factors like distance, volume, and any additional services you may require. Inquire about any potential extra fees or hidden charges that could arise during the moving process. By being fully aware of the financial implications, you can proactively manage your budget and avoid unwelcome surprises.

    Person counting money, papers and calculator app on the desk
    Always ask your movers about additional fees

    In addition, explore whether the Newcastle movers have any discounts or promotions available. Ask about ongoing offers or special packages that could potentially lower the overall cost of your move. By considering these options, you can assess the affordability and value offered by the moving company, enabling you to make an informed decision.

    Navigating Availability, Duration, and Contingencies

    When engaging with a moving company, it is crucial to address logistics and scheduling aspects to ensure a smooth and well-coordinated move. Begin by discussing the availability and flexibility of the moving company’s schedule. Inquire about their availability for your desired moving date or timeframe. Additionally, ask if they can accommodate any specific scheduling preferences or time constraints you may have. It’s also important to understand how far in advance you need to book their services to secure your desired date.

    Delays and how they deal with them

    Next, inquire about the estimated duration of the move and potential delays. Discuss the typical timeframe for a move of your size and distance. It is important to understand if there are any factors that could potentially cause delays during the moving process, such as traffic congestion or unforeseen circumstances. Furthermore, ask the moving company about the measures they take to minimize or address any unexpected delays that may arise. This will give you an idea of their preparedness and ability to handle unforeseen situations effectively.

    How does it affect you?

    In addition, it is essential to understand how the moving company handles unforeseen circumstances or changes in plans. Inquire about their protocol for dealing with situations like inclement weather or equipment malfunctions. Understand the steps they take to manage changes in the moving plan, such as rescheduling or altering the moving date or location. It’s also important to clarify if there are any additional costs or procedures involved in making changes to the original moving plan.

    People in a meeting talking about top questions to ask Newcastle movers
    One of the top questions to ask Newcastle movers is how they deal with unforeseen circumstances

    By addressing these logistics and scheduling questions, you can ensure that the moving company’s availability aligns with your needs, understand the estimated duration of the move, and be aware of how they handle unexpected situations or changes in plans. This knowledge will help you plan your move effectively and navigate any potential challenges that may arise during the process.

    Safeguarding Belongings and Ensuring Careful Handling Using Top Questions to Ask Newcastle Movers

    When engaging with a moving company, it is crucial to address packing and protection to ensure the safe relocation of your belongings, whether it’s with residential or office movers Seattle trusts. Inquire about the packing materials provided by the moving company and whether they are included in the overall cost or charged separately. Additionally, ask if specialized packing materials are available for delicate or valuable items.

    Discuss the moving company’s approach to handling fragile or valuable items, ensuring that they have experience in packing and transporting such belongings with care. Inquire about the precautions taken to ensure the safe transportation of these items, regardless of whether it’s office equipment, artwork, or valuable possessions.

    Protection of furniture and belongings during the move is essential. Ask the moving company about the measures they take to protect furniture from scratches or damages during loading and unloading. Inquire about the use of protective coverings or padding for furniture and other large items, ensuring their safety during transportation.

    By asking these questions about packing and protection, you can ensure that the moving company prioritizes the careful handling and safeguarding of your belongings during the move, whether it’s for a residential relocation or an office move. This attention to detail will help provide peace of mind and ensure the successful transportation of your cherished possessions.

    Equipment, Safety, and Progress Monitoring

    When engaging with a moving company, it’s important to address the loading and transportation aspects of your move. Inquire about the moving company’s equipment and vehicles to ensure they are well-equipped for the job. Ask about the type of equipment they use for loading and unloading belongings and whether their vehicles are suitable for safe and secure transportation. Additionally, it’s essential to understand how they maintain and ensure the reliability of their equipment and vehicles, as this can impact the overall efficiency and safety of the move.

    Discuss the safety precautions taken by the moving company during the loading and transportation process. Inquire about the measures they have in place to ensure the safety of your belongings and the well-being of their staff. Ask if their staff undergo training to handle heavy items or navigate challenging spaces. Understanding the safety protocols implemented by the company will provide you with confidence in their ability to handle the move with utmost care.

    Man pushing trolley with big boxes
    Always ensure the loading and unloading process is safe

    Furthermore, if you are considering booking Newcastle storage as part of your moving process, inquire about the moving company’s storage facilities and services. Among the top questions to ask Newcastle movers is inquiring about the availability, security, and conditions of their storage units. Understanding the options and benefits of full-service storage can help you make an informed decision and provide added convenience during your move.

    Lastly, discuss the moving company’s protocol for tracking and monitoring the progress of the move. Inquire about how they provide updates on the location and estimated arrival time of your belongings. Understand the communication channels available to you to inquire about the status of your move during transit. Effective tracking and monitoring will enable you to stay informed and manage your move more efficiently.

    Protecting Your Belongings and Understanding Coverage

    When embarking on an interstate relocation with cross country movers Seattle locals recommend it is crucial to address insurance and liability matters to safeguard your belongings during the move. Begin by inquiring about the moving company’s liability coverage for damaged or lost items. Understand the extent of their liability and how they handle claims in case of unfortunate incidents. Request specific details regarding their coverage limits and exclusions to ensure comprehensive protection for your belongings throughout the long-distance move.

    Discuss the options for additional insurance that provide enhanced coverage beyond the basic liability. Inquire about the implications of opting for additional insurance and how it can offer added protection and peace of mind during a cross-country relocation. Understand the associated cost and coverage details to make an informed decision that aligns with your specific needs and provides adequate coverage for your belongings during the extensive journey.

    Furthermore, ask about the necessary steps involved in filing a claim for any damages or losses that may occur during the cross-country move. Inquire about the required documentation, such as photographs or itemized lists, and the timeframe for submitting a claim. Understanding the claims process and the expected timeline for resolution will ensure that you are prepared to navigate any potential issues and receive a timely resolution should the need arise.

    Questions about the Crew and Customer Support: Ensuring Competent Assistance and Effective Communication

    When hiring a moving company, it’s essential to inquire about the qualifications and experience of the crew, particularly if you require heavy equipment movers. Ask about the crew’s expertise in handling specialized items and their training to ensure the safe and efficient transport of your heavy equipment. Knowing that you have a competent crew handling your valuable assets will provide peace of mind during the move.

    Man in a white polo shirt using a tablet computer
    Make sure the communication with your movers is up to your standards

    Discuss the available communication channels and the accessibility of customer support. Inquire about the methods through which you can contact the company, such as by phone, email, or online chat. Ask about the availability of a dedicated customer support team that can assist you throughout the moving process. Prompt and reliable customer support is crucial in addressing any questions or concerns that may arise along the way.

    Furthermore, it’s important to understand the company’s process for addressing concerns and resolving disputes. Inquire about their protocols and procedures for handling issues during the move. Ask about their approach to resolving disputes, such as damaged items or delays, and the steps they take to ensure customer satisfaction. A clear understanding of their dispute resolution process will help you navigate any potential challenges with confidence.

    Questions About Secure Facilities, Costs, and Accessibility Are Top Questions to Ask Newcastle Movers

    When it comes to storage options, it’s important to inquire about the availability of secure facilities, especially if you are considering portable self-storage. Ask the moving company if they offer storage facilities and gain insight into the security measures implemented to protect your belongings. Inquire about the specific security features, such as surveillance systems or access control, to ensure the safety of your stored items.

    Discuss the costs and accessibility of the storage options provided. Inquire about the pricing structure, including any additional fees or charges that may apply. Understand the payment terms and any potential discounts available. Additionally, ask about the accessibility of your stored items. If you opt for portable self-storage, inquire about the convenience of accessing your belongings at your desired location and the process involved in retrieving them.

    Furthermore, if you are considering portable self-storage, ask about the logistics and requirements for setting up and collecting the storage container. Understand the delivery and pickup process, as well as any limitations or guidelines to follow.

    Implications and Considerations of the Answers: Assessing Professionalism, Transparency, and Suitability

    When reviewing the moving company’s responses, consider the implications for their professionalism, transparency, and attention to detail. Assess their level of professionalism based on clear and courteous communication. Evaluate their transparency by examining the honesty and comprehensiveness of their answers. Additionally, consider how well they address your specific needs and concerns, indicating their suitability for your move.

    Man going down the stairs while carrying a box and talking about the top questions to ask Newcastle movers
    Ask your Newcastle movers about transparency

    Considering these factors, you can gauge the moving company’s ability to meet your expectations and address any potential issues. Look for indications of professionalism, transparency, and attentiveness to ensure a seamless and satisfactory moving experience that aligns with your requirements.

    Evaluating Information and Comparing Responses

    After gathering information from the questions asked, it is essential to review and prioritize the obtained data. Carefully evaluate the responses provided by different moving companies and compare and contrast them. Look for key differentiators in terms of experience, services offered, pricing, customer support, and storage options.

    If livability factors in Newcastle, WA are a reason for your relocation, use the insights gained from the responses to make an informed decision about the best mover and conduct a successful move. Consider factors such as the company’s reputation, qualifications, responsiveness, and ability to meet your requirements. Prioritize the aspects that are most important to you and select the moving company that aligns best with your preferences and expectations.

    Informed Decisions Empower Your Move

    Asking relevant questions to Newcastle movers and carefully considering their responses are crucial steps toward a successful move. Thorough research and effective communication provide valuable insights into the moving company’s experience, services, pricing, customer support, and nearby Seattle storage options.

    Prioritize professionalism, transparency, and attention to detail, and you can select a reputable and reliable mover that best meets your specific moving needs. Making an informed decision based on these top questions to ask Newcastle movers maximizes the chances of a smooth and stress-free moving experience. And ensures your belongings are in capable hands throughout the process.

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